“Motivated, happy employees are productive and loyal members of the team – absolutely priceless” says Breens Solicitors, a traditional high street legal practice based in Southport.
Specialising in personal injury, conveyancing, wills and probate, Breens started working with Investors in People in 1995, using the framework as a tool to increase employee morale. Since that time the framework has helped the firm to put a focus on the people that make the organisation work – rather than the policies and procedures that keep things in check.
“At Breens we view Investors in People as a learning opportunity. Our Investors in People Specialist is well informed about current business practices and is always happy to discuss innovative ways of working. Members of staff who are selected for interview are often pleased with a chance to discuss the pros and cons of where they work, it helps them focus their attention on what’s good.
“Although we have achieved Gold accreditation, we will still aim to improve our practices and make work enjoyable without a loss in productivity - using Investors in People as a framework to support us in this” explains Stephen Breen, Senior Partner.
Flexible, tailored and easy to use, Investors in People has helped thousands of organisations to achieve their business objectives - transforming and improving performance.
And for the professional services sector in particular, it has helped businesses to get the most out of their valuable resources – which is especially important as the environment gets increasingly competitive and complex - and something that Breens acknowledge as a key factor in securing their own long term viability.
“With Investors in People Breens has developed a management structure that works. Employees are empowered to develop their roles and therefore motivated and able to deal with any necessary changes. This has ensured the long term viability of the firm during a time of great change and increased regulation for the legal sector”.
Overall, Investors in People has become vital to the continued success of Breens Solicitors - improving team management, developing best practice and finding new and innovative ways of working. They have also experienced low staff turnover, reduced recruitment and training costs and a high level of customer satisfaction.
To find out more about Investors in People and how it can mean business for your organisation, click here to visit the idg website - official partner for Investors in People in the North of England.
You can also learn more about Breens Solicitors and their story by downloading their full case study here or find out more about Investors in People for the Professional Services sector with our factsheet here.