Hello, I’m Mike Lever. I’m one of New Results Training’s three directors. My role is to ensure that our clients receive more than they were expecting for their investment. How? I take the lead in designing the training material, drawing on our client’s brief, our own training needs analysis, knowledge and research to make it fit perfectly. I work closely with Nevil and Nicola (my fellow directors) and our Associates to ensure that the delivery is engaging and energetic. Learning is so much easier when it feels good. What else? When I’m not drinking tea, I’m busy learning from and working with some very clever folk we know on future material, whether for articles, blogs, courses or books. Does it work? I’m so proud to say that we have clients who, unprompted, refer us into their contacts. PS Over the moon to be a finalist for the Sales Trainer of the Year through BESMA and I’m looking forward to becoming a Companion of the ISMM in 2014.