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KPS, one of the UK’s most trusted ecommerce and transformation agencies specialising in SAP Hybris and SAP Commerce Cloud, has…
Super Saturday (21 December), the last Saturday trading day before Christmas, is once again positioned to be the UK’s busiest…
Capabilities that bridge the online/offline customer experience gap prove a key investment focus for UK retailers over the next two…
Mistrust around the authenticity of User Generated Content (UGC) and reviews has seen online shoppers placing more value in human…
Cost of delivery proved the biggest fulfilment bugbear for online shoppers, the latest report from RetailEXPO reveals. Original research of 2,000…
Sports retailers such as Sports Direct, Sports World, Nike and JD Sports have to deal with a vast amount of…
Too much choice and not enough product information online is causing high-intent consumers to abandon purchases, right at the moment…
Speed and convenience prove key to enhancing customer experience around in-store payments, a new report from RetailEXPO reveals. Original research of…
There’s little doubt that physical stores are changing in a race for survival. The general trend is for smaller premises…
Consumer trust in Machine Learning is growing as adoption of services enabled with the technology becomes the norm, a new…
Consumers are hoarding tens of thousands of pounds worth of clothes that they’ve never worn in their wardrobes, as revealed…
How do fashion brands serve customers who want personalised products designed with their input and ideas, and then are fulfilled…