SJD Accountancy Acknowledged for Excellence
Posted by SJD Accountancy on 17 Sep 2013
SJD Accountancy has been recognised for its excellence within its sector as it is announced that they have been shortlisted for ‘Mid Tier Firm of the Year’ in the forthcoming British Accountancy Awards.
Acknowledging companies who set the standards within the accountancy sector, the award ceremony and announcement of winners will take place on 20 November in Central London. SJD is one of a handful of companies nationwide who have got through to the final stage of these renowned awards.
As part of the submission process, entrants had to demonstrate how their company meets a criteria that included profitability and growth, professionalism, measurable success, innovation, people and responsibility.
Organic Growth Year on Year SJD has seen unprecedented growth year on year since its launch 21 years ago driven by great customer service and innovation. Organically expanded through recommendation and word of mouth, it has gone from a client base of 6,000 in 2007 to over 12,500 this year and a predicted 13,500 clients by 2014.
Known for its unique approach, SJD prides itself on pursuing outstanding customer service, new business development and dynamic marketing with examples of its leading edge practice with initiatives such as its ‘How do I make my clients’ lives easier?’ campaign with balanced score cards and one-to-one coaching sessions. The SJD team also runs a client satisfaction survey throughout the year allowing customers to have a voice and help evolve the business.
Complete Client Reassurance To ensure complete reassurance to their clients, SJD Accountancy continues to offer a guaranteed money back service if customers feel they are not receiving the service standards expected.
It also operates a ‘home grown’ team policy with nearly all the senior managers, including the MD, having been accountants within the firm previously, therefore understanding the needs of the customers from the ground up.
Past Successes SJD’s excellence has already been acknowledged in the past having won awards* from Accountancy Age three times and having been a finalist in all the years since 2003. The company has also been winner of the ‘Best Contractor Accountant’ by Contractor UK, voted by their site visitors for six years on the run as well as winners of two National customer service awards. MD Claire Johnson comments, “We are delighted to be shortlisted again for this prestigious award which recognises excellence within the accountancy sector. Innovation and customer service is integral to who we are and we feel that getting it right for the customer is one of the reasons for our success in growing our share of the market in the two decades since we launched.“
*Please see the full list of SJD Accountancy’s awards at http://www.sjdaccountancy.com/about/aboutus/why_sjd.html