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Staff from Hawksmoor restaurant have been learning BSL signs to help them communicate with each othe

London restaurant adds new ingredient to customer service

An award-winning steakhouse restaurant has invested in staff training to improve its overall business operations and the experience delivered to…
Staff from Yorkshire Coast Homes participate in an exercise as part of their Equality and Diversity

Equality training just the ticket for trade staff

Joiners, plumbers and electricians from a North Yorkshire housing provider have been given a down to earth and surprising insight…
Julie Ryder, Director and Founder of HearFirst pictured with their latest award from the Royal Assoc

HearFirst receives high commendation

Lancashire-based training and consultancy company, HearFirst has been highly commended by the Royal Association for Deaf People (RAD). The accolade was…
HearFirst is delivering a series of Deaf awareness workshops to cinema staff across the country to i

Cinema staff commit to help Deaf customers

Deaf customers can expect a warm welcome in cinemas across the country from staff who are attending a bespoke training…
Julie Ryder of HearFirst delivering training to delegates at a recent training course

HearFirst kicks off New Year in style

Training and consultancy company, HearFirst has started 2016 in style after securing a number of new contract wins and has…
Nick Dine of Incommunities who has passed his BSL Level 1 qualification after he received training f

Deaf training inspires housing employee to gain qualification

A housing association employee was so inspired by the training that his employer organised – he decided to study for…
HearFirst lead tutor Mickey Fellows pictured with Chiltern Railways staff on the platform at Biceste

HearFirst fast tracks to finals for national award

A Lancashire-based equality and disability training provider has reached the finals for a national award for the awareness training it…
Staff and customers from Together Housing Group have benefitted from a disability equality awareness

Housing staff and customers improve customer service

Staff and customers from Together Housing Group (THG) have attended a disability equality awareness training course to understand more about…
Julie Ryder, Director and Founder of Bacup-based award winning workplace training and consultancy co

Theo Paphitis gives Bacup company business boost

Retail entrepreneur and highly respected businessman Theo Paphitis has given a Bacup-based company a social media boost. The former Dragons’ Den…
Staff from UCU Yorkshire and Humberside have been learning about deafness to create a more inclusive

Staff approve of their inclusive employer

Staff from Universities and Colleges Union (UCU) Yorkshire and Humberside have been learning the practicalities and developing their skills and…
Staff at the Whitworth learn about mental health issues and how they can respond and support visitor

Whitworth staff support visitors with mental illness

The Visitor Team at the Whitworth, part of The University of Manchester, have been learning about mental health issues to…
Seva Care Group stafff attend training to help them understand and improve the services they deliver

Tailored training delivered to improve customer experience

Staff from a North London-based specialist care provider have attended a visual awareness training course to understand and improve the…