Chris Kennelly managing director at Cievert Ltd and creator of the PET systems.
Jamie Hardesty

Member Article

Gateshead's Cievert granted prestigious national science funding

Clinical software company Cievert Ltd is leading the way in patient engagement after receiving financial support from an established national science organisation.

The Gateshead firm’s patient engagement tools GP-PET and Dentist-PET have been recognised by the Academic Health Science Network for the North East and North Cumbria (AHSN NENC) and, as part of their stamp of approval, the AHSN has agreed to fully fund the first 100 PET licenses for practices based in the North East and Cumbria.

Cievert Ltd was set up in 2011 and is run by a team of healthcare professionals. They provide technology led solutions for the health sector that comply with regulatory bodies such as the Care Quality Commission (CQC).

GP-PET and Dentist-PET is a centralised online communication platform that helps patients provide specific and anonymous feedback about the service and care they have received from their GP and dental practices. Practices can evaluate the information and use it to improve services for the benefit of patients.

Dr Nicola Wesley, innovation director, at AHSN for the North East and North Cumbria said: “We are happy to be supporting Cievert with their engagement tools as we believe in the benefits of the product.

“PET links with the AHSN’s shared goal of improving patient communication and putting honest feedback into practice.

“It is important to allow patients to have a voice and PET provides real value for practices for business growth and valuable patient feedback.”

Chris Kennelly, managing director of Cievert Ltd and creator of the PET systems said: “It’s fantastic to be recognised by AHSN and have their financial backing.

“By having the funding, the first 100 practices in the North East and Cumbria can get an annual license for free to access our beneficial tool.

“We hope that there is a positive up take on PET from practices in the region to get patients to engage with our product. “

The PET launch works alongside the NHS Friends and Family Test (FFT) launched in winter 2014 for GP’s and will coincide with the mandatory requirement for dental practices to gather FFT information from April 2015.

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