Member Article

Vehicle health check completion rates rise for third consecutive month

UK aftersales departments are benefitting from a £6.4 million revenue boost as vehicle health check completion rates continue to rise.

Data from electronic vehicle health check provider autoVHC, which sampled 500 UK dealerships, revealed that for the month of October, the average franchised dealership completed 72% of inspections. This is up from 71% in September, 68% in August and 65% in July, showing an increase in completion rates for the third consecutive month.

With the average invoice uplift standing at £65 per completed health check in October, the jump in completion rates to 72% last month – compared to the 65% seen at the beginning of Q3 - represents an additional revenue figure of £1,297 for the average aftersales department.

Across the UK’s 4,900-strong franchised dealer network, this equates to an additional yield of £6.4 million.

Chris Saunders, Business Unit Director at autoVHC, said: “Clearly, franchised dealers have made a positive start to Q4 and the generation of a healthy amount of additional revenue is a welcome announcement for the industry.

“What’s really interesting to see however is how vehicle health check completion rates continue to rise. This is testament to our previous observation that, on the whole, aftersales departments are now showing a greater commitment to establishing and following best practice procedures as part of their aftersales strategy.”

This was posted in Bdaily's Members' News section by autoVHC .