Technology provider sees surge in demand for SMS platform

A Huddersfield based technology provider has experienced a 400 per cent increase in new customers since the start of the coronavirus pandemic.

Voodoo SMS, a bulk text messaging provider, has seen the surge in demand for its services from businesses looking to remain in contact with stakeholders during the UK-wide lockdown.

It does so via a digital platform which sends SMS’ online, via email or through a client’s own application.

With clients including Amazon, the Ministry of Defence, Arriva and Age UK, Voodoo SMS says its platform enables businesses around the country to communicate with customers, suppliers and employees in a cost-efficient way.

Gareth Davies, director at Voodoo SMS says: “97 per cent of SMS’ are read within four minutes of being received.

“Although many people believe that SMS is a dying technology, application to person – or A2P – is seeing an amazing growth.

“For the next five years the global A2P market is set to grow at 35 per cent.

“In the last two weeks alone, we have had a 400 per cent increase of new customers sign up each day to our services, including the likes of Hovis, The Daily Mail and Travis Perkins.”

Surrey and Sussex Healthcare NHS Trust, which has utilised the services, said: “Voodoo SMS has enabled us to keep our staff and patients informed with an easy to use platform which is quick & cost effective to use.”