Echo Hosts Disney Institute Professional Development Courses

Monday 17th November 2014 - “Disney’s Approach to Business Excellence“

The full-day event will allow area professionals to learn how to drive business results, retain employees and satisfy customers through proven and adaptable Disney business principles. This day of Disney Institute training will offer insights in five core areas: leadership, culture, quality service, brand loyalty and innovation.

Tuesday 18th November - “Disney’s Approach to Quality Service“

The full-day event will teach professionals how to exceed customer expectations using defined quality service standards, and how to recover from a service failure. This day of Disney Institute training will offer easy-to-implement, time-tested ideas that can help transform an organisation.

Event details
Date 9:00am on 17 Nov 2014 to 5:00pm on 18 Nov 2014
Venue Hilton London Wembley
Cost From £315 per person
URL Find More Information Here
Email info@exclusivetraining.co.uk
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