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Older generations are disgruntled with the current in-store experience offering, but retailers can’t depend on younger demographics being satisfied either…
Today, PayPoint, the UK’s leading retail technology and multichannel payments provider to convenience and independent retailers, has announced a strategic…
Speed and convenience top consumers’ motivations for choosing to shop in-store, directly impacting bricks-and-mortar conversions, a new report from PCMS…
In spite of technological advancements in fulfilment and speed of deliveries quickening pace, UK retailers are still falling at the…
Businesses may be overlooking connected customers’ situational demands, as shoppers’ purchasing behaviours shift depending on the item they are buying…
Despite retailers’ best efforts to improve customer experience and engagement, research by conversational commerce platform iAdvize has found that the…
As fast fast approaches, many retailers are already promoting new styles and seansonal fashion, but are the truly preapared for…
- By Gary Topiol, Managing Director EMEA at Nudge Rewards Just as today’s shoppers no longer differentiate between channels, nor should…
Consumers are predicted to almost double their average transactional value (+48%) this Mother’s Day, according to Coniq, a European CRM…
Despite two thirds (66%) of employees claiming to be happy to be contacted out of working hours, only 50% of…
iAdvize, a European leader in online customer service, announces the integration of the instant messaging app, WhatsApp, within their conversational…