Ruth Mitchell

The Management Toolkit

In most companies (large and small) supervisors and managers are recruited or promoted from within. This is usually on the basis of their technical / practical skills and knowledge – which may have taken years to develop. They are then expected (almost from day one) to act and re-act like competent, professional managers.This series of 12 stand alone workshops is suitable for people who have been, or are about to be, promoted to supervisory or management positions, as well as managers and supervisors who have a lot of experience but need to renew and update their skills. Sessions are as follows:·Â Â Â The Role of the Supervisor and Manager - Building an Effective Team·Â Â Â Communication Skills - Delegation and Performance Management ·Â Â Â Coaching and Developing Staff - Planning·Â Â Â Health and Safety Appreciation - Quality and Continuous Improvement·Â Â Â Managing Change and Stress - Problem Solving·Â Â Â Motivation - Resource ManagementDate: Every Tuesday from 7th March until 23rd May 2006Time: 4:30pm – 7:30pm Venue: Waterloo House, Teesdale South, Thornaby Place, Stockton on Tees Cost: £650 (Whole programme) or selected sessions for £65 each These programmes can be delivered as customised in-house programmes.For more information, contact Shirley Wilson on 01642 602 721 or email shirley@kt-associates.com

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