Member Article

Barclays will create 85 new jobs in Sunderland

Barclays Bank is creating 85 new jobs at its contact centre in Sunderland. The jobs will be based at a new telephone advice centre, which Barclays is setting up at its Doxford International contact centre. With 1600 employees, this is already the bank’s biggest contact centre in the UK.

The new centre will provide customers with a new service. Customers will be able to receive financial planning advice over the telephone rather than in a branch or in their own home.

Alan Longmuir, Head of Premium Segments at Barclays, said: “The Financial Planning Telephone Advice Team is an exciting new venture and a first for Barclays. We are looking to recruit the best talent in the industry to provide a telephone based financial planning service to our customers, allowing them to discuss their financial needs at a time and in a way most suitable to their lifestyle.

“It also provides an outstanding career opportunity for anyone wishing to pursue a career in regulated financial services and further enhances Barclays’ reputation as the employer of choice in the North East.”

This was posted in Bdaily's Members' News section by Ruth Mitchell .