Partner Article

Games doctor takes on apprentices

A North East company specialising in the repair and servicing of games consoles has almost doubled its workforce with the recruitment of four apprentices.

Newcastle-based Console Doctor has seen an icncres in demand over the past two years, and has turned to the Apprenticeship programme to boost its headcount from six to ten full-time members of staff.

As well as helping members of the public, the company also has repair and servicing contracts with some of the nation’s major games retailers.

Michael Maughan, Director at Console Doctor, said: “In particular we aim to deliver very high levels of customer service. To fulfil the needs of our business, and to continually exceed the expectations of our customers, we felt that the time was right to take on more staff.

“From the applications we received via Apprenticeship vacancies, we invited several people for an interview. We were very impressed by the enthusiasm and positive attitude of all the candidates, but certain people really stood out from the crowd,” said Michael.

One of the apprentices will take care of the warehousing, packing and distribution side of the business, while the other three are specialising in Business and Administration, with job roles covering everything from repairing consoles, through to supporting customers online, in person and over the phone.

“The Apprenticeship programme has provided the ideal staffing solution to support our growing business. As well as helping us to recruit people who are committed and keen to work in our line of business, we have been able to mould their skills to suit our specific ways of working,” continued Michael.

John Wayman, regional director, National Apprenticeship Service, said: “Whether we’re talking about small companies or large national organisations, Apprenticeships are good for business. In fact, recent research revealed that 82% of people in the North East favour using a company which offers Apprenticeships to young people.”

To find out more about employing apprentices within your organisation, please contact the National Apprenticeship Service on 08000 150 600 or visit the website www.apprenticeships.org.uk.

This was posted in Bdaily's Members' News section by Ruth Mitchell .