Partner Article
HM Revenue apologises over unexpected tax bills
THE UK’s top tax official has apologised to the 1.4 million people facing an unexpected tax bill.
HM Revenue and Customs Permanent Secretary Dave Hartnett told those who will have to pay an average of £1,428 each he was “deeply sorry”.
Earlier Mr Hartnett had told the BBC he “saw no need” to apologise as tax reconciliation was a routine measure.
But his remarks drew wide criticism from MPs, coalition government sources, pressure groups and taxpayers.
In a statement, Mr Hartnett said: “I apologise if my remarks came across as insensitive.
“I am working flat out with my colleagues to ensure everyone’s tax is correct and the new computer system will help us do this.
“It was this new system that revealed the extent and size of reconciliations required and will help us be more accurate in future but we do not underestimate the distress caused to taxpayers and once again I apologise.”
This was posted in Bdaily's Members' News section by Ruth Mitchell .
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