Ruth Mitchell

Member Article

Hedgehog books into top hotel

SOFTWARE developer hedgehog lab has finished creating its first high-tech booking system for the North East’s newest five star hotel, golf and spa resort.

The Newcastle software company, which was set up by Sarat Pediredla and Mark Forster three years ago, has just launched the new booking engine and website for Rockliffe Hall, Darlington.

Rockliffe Hall says the software will help revolutionise the way its business functions by allowing multiple bookings across hotel rooms, spa treatments and golf tee times.

During the three month project, Hoults Yard based hedgehog lab worked closely with the resort’s development team to ensure a robust and intuitive booking system was produced.

The e-commerce solution saw the creation of a system which was compatible with the current property management software and linked to a third party secure payment partner.

hedgehog lab co founder Mark Forster said: “Working with a premium hotel like Rockliffe Hall is another great addition to our portfolio of work.

“Other than being the first booking system we have created, the real challenge was ensuring the booking system was intelligent and had a great user experience that matched the excellent service provided by Rockliffe Hall.

“What we have created is a bespoke web-based booking engine that can hook into any leisure management system used by hotels.”

This was posted in Bdaily's Members' News section by Ruth Mitchell .

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