Partner Article

BT create 300 Midlands jobs

BT has announced it is to create 300 new customer advisor jobs at its West Bromwich centre, Providence Place.

The jobs at the Sandwell complex are permanent BT roles, rather than third party outsourcing roles.

Recruitment began for the customer service centre this week, and new staff will be in place by early 2012.

Andy Kerr, deputy general secretary of the Communication Workers Union welcomed the announcement.

He said: “This is a good news story for everyone at BT and for job-hunters in the Sandwell area.

“We’ve worked closely with BT to create these jobs in the UK and we’re really pleased that the outcome is permanent, stable and directly-employed jobs.

“For us this is the best scenario as it offers job security and real investment for the local economy.

“We hope that this model will be used in the future to create more permanent UK-based jobs in BT customer services, and other areas.”

The new facilities at Providence Place are part of a partnership between Sandwell Council and BT, aimed at revolutionising business in the area.

Ian Livingston, BT’s chief executive, said: “We’re delighted to be offering new employment opportunities to people in West Bromwich and Sandwell.

“We all know how difficult the job market is, so the fact BT is bringing more than 300 further roles to the area is great news and is a reflection of the efforts and cooperation of both CWU and Sandwell council.”

Jan Britton, chief executive of Sandwell Council, added: “BT’s jobs announcement is great news for West Bromwich and Sandwell.

“Our partnership with BT is making a major contribution to the local job market and economy.”

This was posted in Bdaily's Members' News section by Tom Keighley .