Member Article

HulloMail adds Scribe voice-to-text transcription

HulloMail™ has incorporated a new voice-to-text transcription technology, Scribe™, into its SmartVoicemail™ mobile applications.

Hot on the heels of the launch of the Access Control hacking prevention tool, the first Scribe product, Get The Gist, provides users with a 10-second ‘snapshot’ of their voicemails in text format within the app, therefore giving an indication of what the voicemail is about before playing back at a more convenient time.

The voicemail transcriptions are fully automated and use proven voice-to-text transcription technology that has been integrated in partnership with Nuance, a leader in voice and language solutions, including the Dragon Dictation application.

Get The Gist is today initially launching on HulloMail’s iPhone app, with the planned launch on its Android app scheduled within a matter of weeks.

Andy Munarriz, founder and CEO of HulloMail, commented on the launch; “Over several years we have been testing different ‘fully’-automated transcription services that have fallen short of the mark. However, in Nuance we have found a partner that provides a balance of accuracy and quality of service for a highly competitive rate. And because it’s fully automated, we have been able to keep the cost as low as possible for our users. We will be evolving our transcription product range over the coming months, so watch this space for updates.”

John Pollard, vice president and general manager, voice-to-text services, Nuance Mobile said; “We’re very excited to work with HulloMail to bring innovations like Scribe to market. Consumers love the flexibility of being able to read their voicemails as text, and quickly decide whether to ignore, call back or simply respond with a text message. It’s voice messaging innovation that keeps people connected anywhere, anytime.”

This was posted in Bdaily's Members' News section by HulloMail .