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A week of 60 second listening tips

Day Three of a week of listening tips with another two tips to help you improve your telephone skills

Tip Five

Let them know you are listening

As you can’t make eye contact you need to let the other person know you are listening to them. A way to do this is occasionally say a “Yes”, “Is that right” or “I see”

Click here for tip six

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This was posted in Bdaily's Members' News section by Michael McMeekin .