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Why are you buying IT infrastructure?

It seems like a senseless question - after all, however you buy your servers and networks (on-premise, cloud, financed etc), you need them there to keep your business running. But it’s amazing how few organisations really go back to basics and question what they need when they come to upgrade or change their IT infrastructure.

At Perfect Image, we understand that your organisation buys IT infrastructure and services for one reason alone – to run the applications and communications that drive your business. So to us, it makes sense to start by looking at your business and its processes to discover what you need from your applications and from that starting point we can work with you to ensure that you get the best value infrastructure – including the operational and support costs.

You have to look at the criticality of each of your applications and systems, everything from telephony and email to sales, financial & ERP software, and work out the impact on your business if they weren’t available. You also need to assess current performance levels, identify any existing IT and process bottlenecks that are affecting your staff and take into account what changes you expect in the business and its IT in the future. These are just some of the many factors that will help determine where and when you should, and shouldn’t, spend money on your IT infrastructure.

If you take our Application Assurance services we will identify all the hardware, software and service elements that are needed to make your applications work and then, following our Assess, Transition, Manage (ATM) approach, we’ll optimise the overall cost, quality, performance and availability levels to meet your business needs. Once this is done we’ll manage the entire end-to-end solution for you and continue to seek ways to improve the service and adapt it to fit your changing business needs.

Our breadth and depth of skills allows us to provide this service; we have the people, including consultants, infrastructure engineers, help desk technicians, software developers and database architects, that allow us to manage all the components that make your IT work. Where we don’t have the specialist skills we will work with third parties and manage them on your behalf to provide a seamless service.

We can create visual monitoring dashboards as part of the service that show the availability of your applications and highlight any failing components that they are dependent on. This monitoring can be tailored to your applications and allows us to detect some potential problems before you are even aware of them.

To find out more about what we do, see our web site at www.perfect-image.co.uk or contact us on info@perfect-image.co.uk or 0191 201 2111.

This was posted in Bdaily's Members' News section by Perfect Image / IT Solutions .