Partner Article

Digital agency helps company care for clients

A North East web firm has successfully improved the efficiency and productivity of a well-established manufacturing company.

Yarm-based digital agency dotUK has completed a £14,000 contract with window and door manufacturer H Jarvis, based in Marske.

The contract, which was fully managed by dotUK, included building a client care system for H Jarvis and providing the company with on-going web support.

Now, with dotUK’s help, H Jarvis are able to optimise and streamline its processes by ensuring all issues are grouped together, allowing each filter to work more efficiently. The company’s clients are also benefiting from the system as they can log in to view updates on their own cases.

dotUK have provided a quicker and more productive web service, which has enabled the firm to use mobile applications, intranet and desktop software.

Andy Flisher, founder of dotUK, said: “It’s been a great honour working with H Jarvis and it’s fantastic to add such a reputable company to our portfolio”

“We’re very pleased with the work we’ve supplied H Jarvis with and hope it benefits its company and clients greatly”

Dave Glendinning, managing director of H Jarvis, said: “We are extremely happy with our new system and have found Andy and his team to be very helpful.

“We would definitely not hesitate to use dotUK’s services in the future.”

dotUK’s services include web design, mobile app development, web based software solutions, hosting and virtualisation.

For more information on the company visit: www.dotuk.net

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This was posted in Bdaily's Members' News section by Harvey and Hugo .