MBL team Natalie Dean, Oliver Stephens, Heather Murdoch

Member Article

MBL Solutions launches Inspired Retail

As a result of the popularity, success and retail experience of their national Gift and Loyalty schemes, Cramlington-based MBL Solutions has launched Inspired Retail; which is now a one stop shop for retail businesses. Inspired Retail offers an end to end solution; from Gift and Loyalty Cards, EPOS systems to e-commerce sites.

MBL Solutions, based in Cramlington, is now one of the leading players in the UK Gift Cards and Loyalty industry. The company works nationally with UK retail giants Sainsburys, Caffè Nero and Debenhams, as well as growing smaller businesses, including Phoenix Taxis in Blyth and Circle 360 Champagne.

These comprehensive Gift and Loyalty Card packages include websites, marketing materials, design, and in some cases, a dedicated customer service helpline. This ensures that businesses retain and grow their customer base, generate new clients and boost profits.

The Managing Director of MBL Solutions, Oliver Stephens, a former Head of Marketing at Sage, set up the company in 2001. He says: “MBL Solutions has been working with national retail and hospitality brands for over 12 years and we’re now able to bring some of the knowledge and skills we’ve learned to a wider range of businesses. We can provide an end to end service for retailers through Inspired Retail.

“In difficult times Gift Cards and Loyalty schemes can make a real difference to the success of retailers. Gift Cards help to bring in new customers and sales revenues, whilst Loyalty schemes help to keep customers and encourage additional spend. Our Inspired Retail systems combine the two elements, tying in to EPOS systems for effective customer and sales management and, of course, e-commerce websites which are transforming retailing at the moment. It’s an inspired winning formula that more and more businesses are considering.”

Alex Hurst, Managing Director of Phoenix Taxis in Northumberland, set up a Loyalty Card scheme with MBL’s Inspired Retail in February 2013 . He says: “Working with Inspired Retail to launch a Loyalty Card system for Phoenix Taxis means our customers can get discounts on our taxi services as well as great offers and discounts from other local businesses just by showing their Phoenix Card. The scheme has already proved very popular with our customers and has increased sales. We’ve also gained new clients so we’re very happy with it.”

For more information on Gift and Loyalty Cards, or any other aspect of marketing, please go to www.mblsolutions.co.uk

This was posted in Bdaily's Members' News section by Kate Slater .

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