Contact Centre Awards 2013

Member Article

Shortlist announced for North East Contact Centre Awards

Companies across the North East in line for prestigious industry awards have now been revealed.

Judges for the North East Contact Centre awards have this week unveiled their shortlist of organisations which are in line for a range of honours which will be revealed at the awards dinner on November 22.

Companies in the running include Northumbrian Water, More Than, RSA Group, Convergys, Barclays, Virgin Money, Leeds Building Society and Axa along with N Power.

Other organisations who have also been shortlisted for their excellence are Home Group, London and County Mortgages and the NHS Business Services Authority.

Individuals and companies from across the industry –which employs around 160,000 people – will be competing in ten categories

This year the event is being organised by Sunderland City Council, which has taken over the running of the ceremony to ensure that this important sector of the region’s economy continues to be recognised.

Headline sponsor for the event is NRG Resource Solutions, one of the UK’s most experienced recruitment agencies working in the contact centre industry.

“It’s fantastic to see a great mix of new entrants this year, from both established regional employers and newcomers to the North East,” said Therese Liddle, Managing Director of NRG.

“ The North East Contact Centre Awards have an outstanding reputation for attracting a significant number of high quality entries and I’m sure this year will be no exception.

“It’s clear to see that the industry really appreciates the value of the accolades and awards on offer.”

Cllr Paul Watson, leader of Sunderland City Council added “ We’re proud to continue our association with the North East Contact Centre Awards. They have grown each year which reflects the resilience, strength and diversity of the contact centre industry in the region.

“The number of entries and the range of companies shortlisted show what a vibrant industry this is within the North East.

“We are delighted that their professionalism and hard work is going to be recognised.”

Other major sponsors for the event include Hays Recruitment and Gem Partnership

“Gem Contact Centre is delighted to be a sponsor of these awards. We continue to support and are looking forward to celebrating with the region’s contact centre industry top talent,” said Rebecca Hutchinson, head of centre.

Her words were echoed by Sarah Pierce from Hays Recruitment.

“The North East Contact Centre Awards are a key event for the industry and a great way to say thank you to those involved throughout the region,” she said.

Tickets for the Willy Wonka themed event being held at Rainton Meadows Arena, Houghton-le-Spring are £70 each and available by contacting

This was posted in Bdaily's Members' News section by Sorted PR .

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