Clare Burnett

Leeds B2B telecoms provider Diva has expanded with bigger team and new offices

Leeds-based business-to-business telecommunications provider Diva Telecom has expanded its team and launched a new website to maximise its latest growth.

The appointment of business development manager Claire-Marie Joynson and senior account manager Jackie Killiard come as Diva moves into new premises at Hawthorn Park in Leeds and launches a website which allows users to buy business numbers in over 4,000 worldwide destinations.

Diva Telecom brokers and facilitates global communications by offering b2b solutions from inbound numbers and internet to audio conferencing and SMS services. Supplying numbers in over 100 countries, the company’s turnover has grown by 41% in the last three years.

Erica Lewis, who started Diva Telecom from her home in 2006, said: “The telecoms industry demands that we consistently innovate and develop our services – it’s a fast moving marketplace and customers need a service provider they can trust to advise and add commercial value to their business.

“Our new website is designed to suit any device and is ground breaking in that it’s the first to offer UK and international inbound numbers, call routing, SMS and audio conferencing solutions to purchase online.

“We’ve created a buying process that’s the most responsive and intuitive on the market and offers the widest spread of international destinations which is great news for any businesses operating, or wanting to operate, overseas.”

“The international numbers side of our business continues to be incredibly successful and we are focusing heavily on driving our Divatxt SMS platform in the local government and travel industries and our audio conferencing solutions into the legal field.”

“Our office move has given us even more room for expansion and as a cash rich company we have our sights firmly set on an acquisition in the next two years.

“We are looking at making further operational appointments this year which will take our staff to 11. We know we have got the team, the expertise and the services for continued growth and expect our turnover in the next financial year to top £3 million.”

Diva Telecom clients include American pharmaceuticals, software companies and large corporates including Toshiba, HTC and major banks. Ninety five per cent of the firm’s customers are UK based.

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