Member Article

Stockton’s Oil NRG assisted by Odyssey Systems in rapid expansion

Odyssey Systems has supported privately owned fuel and oil distributor Oil NRG with a rapid expansion.

After outgrowing its existing facility, Oil NRG invested in a new Stockton-based home for its business, which has significantly increased its capacity and efficiency.

The company takes the majority of its orders over the telephone and as a result required its communications system to be migrated within seven days.

Odyssey Systems immediately installed a new leased line, delivered by microwave technology and a fully-hosted telephone system that was up and running ready for OIL NRG to move in with zero downtime.

Oil NRG is a wholly-owned, independent, purchaser and distributor of fuel and oil. Over the last 18 months its tanker fleet has almost tripled in size and shows no sign of slowing down. This growth has enabled it to add several members of staff to its sales and distribution teams, bringing the total number of employees to 35.

Managing Director of Odyssey Systems, Mike Odysseas, said: “In highly competitive markets, businesses must ensure they are connected with their customers at all times and offer exceptional customer service.

“If a lengthy transition period were to take place when moving premises it may result in unsatisfied customers.

“So when Oil NRG called and explained its situation we fully understood the urgency of the job.”

Sales and Marketing Manager at Oil NRG, Jeremy Royle, said: “We have worked with Odyssey in the past and had no hesitation in trusting them with what was a time sensitive project.

“The continued growth of our business required us to make the move as soon as possible.

“With Odyssey Systems’ support there has been no interruption to our regular operations.”