Proximity shortlisted for SHD Logistics Award
STREAM, an order, delivery and transport software application developed by Proximity has been shortlisted for a SHD Logistics Award 2015 in the Innovation Technology category.
Proximity used long-term STREAM customer Scandinavian House as a case study for the award entry. Proximity worked with Scandinavian House to implement STREAM which has transformed their business, enabling it to work more efficiently, handle more orders and deliver improved customer service.
Featuring a unique collaborative self-service customer portal, STREAM gives control and real-time information throughout the order-to-delivery process.
Running on the IBM i platform using Zend Server, STREAM is delivered as a cloud solution with access via the Internet and the mobile app for drivers.
STREAM can also be delivered as an on premise solution and has already been integrated with application such as Infor’s LX and BPCS enterprise resource planning software solutions.
Dave Pickburn, director at Proximity said:
Installing STREAM at Scandinavian House has brought significant business benefits, not least a 30% increase in business volumes without having to increase staffing levels and an impressive 60% reduction in call volumes and costs.
Anne Ridgway, director at Scandinavian House said:
“Stream gives Scandinavian House the ability to be 100% in control of customer orders with real time data available quickly and efficiently. It has vastly improved both our customer services and operations. Being honest I wouldn’t like to imagine Scandinavian House without STREAM.”
Based in Leeds and Nottingham, Proximity partners with some of the world’s foremost software companies, Proximity develop, deliver, maintain and support high performance solutions and applications for leading global companies in the logistics, manufacturing, retail and finance sectors. Further details can be found at:
This was posted in Bdaily's Members' News section by Paul Rufus .
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