Partner Article

ITS delivers financial firm the right IT support

IT Specialists deliver financial firm the right IT support – Wesleyan deal

Nationwide managed services company IT Specialists (ITS) has secured a contract to provide financial mutual Wesleyan and its team of financial advisers with IT support and services, whether they are working from home or travelling up and down the country.

Peter Wren, head of IT at Wesleyan, said: “With a team of 400 financial consultants across the UK, it is vital they have access to IT support wherever they are in the country. This partnership with ITS enables us to provide a level of cover and support that will benefit both our staff and customers.”

Wesleyan selected ITS for its IT support services due to its ability to offer field support to employees no matter their location. The two companies worked closely to develop a bespoke solution that was rolled out recently.

The success of the venture has proven the beneficial nature that local partnerships can bring to business communities across the UK, and Matt Kingswood, head of UK operations at ITS, commented: “Nationwide IT support is highly important to information-based businesses such as Wesleyan, where loss of data would have a significant and negative business impact. We are delighted to support Wesleyan’s remote workers with our break-fix service whereby we troubleshoot issues with laptops and other hardware.”

ITS focuses on offering innovative IT services and solutions to the SME market across the whole of the UK and recently expanded its managed services suite by launching BlackCloud and BlackVault Managed Recovery Platform, affordable off-site data backup and disaster recovery as a service on ITS’s private cloud platform.

Matt continued: “Our services are designed to fill the IT management overhead gap many SMEs experience. We can effectively cover the hours the business demands, support multiple locations and provide the skills necessary for comprehensive IT support. This allows the business to focus on its core competencies rather than on troubleshooting issues or managing a server infrastructure in the cloud.”

About Wesleyan

Wesleyan provides specialist financial advice and solutions for doctors, dentists, teachers and lawyers. It was founded in Birmingham in 1841 and, as of December 2014, has more than £6 billion assets under management.

For more information, please visit www.wesleyan.co.uk.

About ITS

ITS is a nationwide managed IT services provider, delivering UK-based services to businesses of all sizes. It offers a broad range of IT services including IT support, disaster recovery, tailored cloud hosting, complete infrastructure implementation, flexible telephony solutions and web creative services to businesses across the country.

For more information, please visit www.itspecialists.uk.com.

This was posted in Bdaily's Members' News section by ITS .