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Day 18: FedEx festive top tips for small businesses

#18 Have January in Your Sights

Christmas is coming and at FedEx we want to help your business be fully prepared this festive season. For today’s top tip, please see below:

Although you’re currently in the midst of preparing for Christmas, try and find a moment to look towards the New Year. January can bring another rush in potential sales for your business and it is crucial you are prepared to take advantage of this. Given this continued peak in demand, it is important you take advantage of your logistics provider’s knowledge to help ensure you make the most of these continued sales peaks throughout January.

Put a strategy in place to handle exchanges or returns. An important element of this is to ensure your exchange and returns policy is clear and easily accessible to your customers. One way to do this is to publish it on your website or include it on your receipts. Ensuring customers have a good experience of this process will encourage them to continue shopping with your business.

Remember to come back tomorrow for a new tip! Read previous tips on Bdaily.

This was posted in Bdaily's Members' News section by FedEx .