Hallmark Cards appoints Bradford travel management firm Redfern

Bradford-based travel management company Redfern has been appointed by Hallmark Cards to manage its travel requirements.

Hallmark UK, also based in Bradford, supplies greetings cards to a range of high street chains as well as through its own retail outlets.

Redfern’s online tool tRIPS will now be utilized by Hallmark to book travel, consolidate invoicing, track employee travel and access management information.

Hallmark was also attracted to Redfern for its customer service and 24/7 access to a team of travel specialists.

Daniel Phillips, head of sales at Redfern, said: “Redfern is attracting some of the biggest names in UK retail. Redfern is helping its customers to drive down the cost of business travel and make business travel as straightforward and hassle-free as possible.”

Redfern’s tRIPS tool gives users access to air, rail, hotel and ground transport providers in an online portal. Redfern provides travel management for a string of top brands, including Holland & Barrett and Bon Marche, and also supplies the UK and Scottish governments.

Dale Priestley, head of indirect procurement of Hallmark UK, added: “We needed a travel booking solution which offered excellent customer support and automated reporting.

“First and foremost it needed to be simple to use. Redfern’s system is smart and intuitive and has been very well received by our employees.”

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