Partner Article

Mitre Linen wins fold Feefo accreditation

Press release: 12th February 2016

MITRE LINEN WINS GOLD ACCREDITATION FOR THIRD CONSECUTIVE YEAR

Mitre Linen, the trusted British supplier to leading luxury and boutique hotels, has been awarded Gold accreditation from Feefo for the third year running.

The annual Feefo Trusted Merchant accreditation recognises a company’s hard work and excellence in customer service. Businesses that meet the criteria are accredited as a ‘Gold Trusted Merchant’.

The Trusted Merchant award is only available to Feefo merchants and is based upon the data received over the duration of the previous year. To receive Gold, a business is required to receive 100 replies or more, with an average service rating of between 95% and 100%.

The ratings and reviews collated by Feefo are verified via sales data, which ensures that only those customers that have genuinely completed a transaction with a business are invited to provide feedback.

Stephen Broadhurst, Managing Director of Mitre Linen, said: “We are delighted to have been awarded Gold accreditation from Feefo for the third year running.

“As a company, we pride ourselves on our customer service which is why this prestigious independent accreditation, based on the experiences and feedback of our customers, is so rewarding.”

Andrew Mabbutt, CEO of Feefo said: “We have great pleasure in awarding Mitre Linen the Feefo Gold Trusted Merchant Accreditation 2016. The company is a hard-working merchant which delivered consistently high scores in customer service throughout the course of last year.”

Mitre Linen is celebrating its 70th anniversary this year. The company, which has been working within the hospitality industry since 1946, has recently unveiled its biggest ever catalogue.

www.mitrelinen.com

#FeefoTrusted

Click here to view the new catalogue: http://www.mitrelinen.com/catalogue

About Mitre Linen:

Mitre Linen’s high level of service and quality earned the company the honour of the Royal Warrant in 1955. The company has proudly been providing the Royal Household and the Royal Estate ever since.

Its products can be spotted in prestigious London 5 star hotels including The Ritz, The Grosvenor House Hotel and The Wellesley. It also has many customers overseas in Portugal, France, America, China, Hong Kong and the UAE.

The new 70th anniversary catalogue carries four different ranges - from Essentials and Comfort to Luxury and Heritage by Mitre, Mitre’s designer collection tailored to help hotels create their own bespoke range of bed linen, towels and soft furnishings – to enable Mitre’s customers to quickly find the products that will best suit their requirements.

Mitre Linen are proud to promote the excellent industry contribution from housekeepers, and will be supporting housekeepers and sponsoring the prestigious Boutique Hotelier Awards for the third year in a row in October 2016.

Editor’s notes: For more information or images please contact Lucy Mason at Mason Media on 0151 239 5050. Mob: 07903 197402. Lucy@masonmedia.co.uk

This was posted in Bdaily's Members' News section by Mason Media .