Member Article

Access Training tops North East FE Choices Employer Satisfaction Survey

Satisfaction with skills training, especially from independent providers, is at a record high according to a government, following a national survey of employers.

Over 54,000 employers took part in the FE Choices Employer Satisfaction Survey and gave their views on the training their employees received from colleges and learning providers. The results show:

• 77% of businesses would recommend their training provider to others
• 73% were ‘Very Satisfied’ with the benefits the training gave to their organisation
• 73% were ‘Very Satisfied’ with the quality of the training and assessment

The annual research, conducted by the government, has been carried out with businesses for the last three years and satisfaction levels have increased across the country in that time.

Independent, private sector, training providers have “consistently received the most positive ratings from employers …. consistent with previous years’ results” says the report.

Each individual provider receives their own score and employers can use these when considering who to select for the training of their staff.

North East Findings

Access Training received the top score of any provider in the North East region. The firm, which has offices in Gateshead, Newcastle and Chester-le-Street, was scored a 9.4 out of 10 satisfaction rate for the training they provide.

Access Training’s Managing Director Malcolm Armstrong commented: “Once again these results show that employers really value the training provided by colleges and, in particular, independent training providers.”

Malcolm added: “Only 15 providers nationally - from over 800 involved in the survey - gained a higher score for employer satisfaction than Access Training, so we are naturally delighted.

“We work hard to establish positive relationships with employers and their staff and to ensure the training we provide meets their needs. We regularly work with over 300 employers and many return to us year-after-year so we knew we were doing something right. It’s good to see this confirmed by the survey.”

A summary report on the FE Choices Employer Satisfaction Survey can be found here.

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