BT's Newcastle Customer Contact Centre

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BT looking to recruit additional 90 staff for Newcastle site

BT has announced plans to recruit a further 90 staff in Newcastle, with available jobs ranging from sales to customer service roles.

One of the North East’s largest private sector employers, the communications giant already employs around 8,500 people in the region and has filled more than 110 contact centre posts in Newcastle since April last year.

An open evening will be held at BT’s Gosforth Contact Centre, on Gosforth Business Park on Tuesday April 4 from 6pm to 8pm.

Farooq Hakim, chairman of BT’s North East regional board, commented: “We have been impressed with the high quality of our Newcastle recruits. They show great enthusiasm and a determination to provide customers with a first class service.

“Since April last year, we have recruited more than 110 people at our contact centre in Gosforth as part of our commitment to provide the best possible service for our customers. Following on from that success, we are now looking for a further 90 people to join us.”

Libby Barr, managing director of BT customer care, added: “Up and down the country, we’re welcoming hundreds of new staff, who have a passion for doing the right thing for our customers.

“They’re joining at an exciting time in our transformation. We are investing millions of pounds improving our systems, providing more training and enhancing our online services.

“It will result in a better service for our customers and even more rewarding careers for our people. Our Newcastle team is an important part of this exciting growth story.”

To guarantee a place at the April evening, jobseekers can register by emailing permanent@bt.recruit-specials.co.uk.

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