Iron Mountain and Hyland

Member Article

Iron Mountain and Hyland Team Up to Improve Back-Office Processes

Iron Mountain Incorporated® (NYSE:IRM), the global leader in storage and information management services, today announced a partnership with Hyland, a leading provider of information management solutions, to help reduce the costs and inefficiencies associated with manual, paper-based back-office business functions like accounts payable, contracts management and other back-office processes. Through the partnership, Iron Mountain introduces Iron Mountain Workflow Automation™ powered by Hyland, a set of solutions that automate the workflows for these functions, enabling organisations of all sizes to efficiently convert to digital ways of working, saving time and reducing costs. Removing paper is cited as the single, biggest improvement for workplace productivity by nearly half of information professionals, according to the Association for Information and Image Management (AIIM, Paper Free Progress, 2016). By combining Iron Mountain’s records management and document imaging processes with OnBase by Hyland hosted workflow software, customers can work more efficiently by integrating physical and digital information.

“The mix of hard-copy paper and digital information flowing through organisations is a challenge when it comes to managing the regulatory compliance and efficiency of back-office functions that control costs and drive revenue,” said Steve Kowalkoski, vice president and general manager for the United Kingdom, Iron Mountain. “Solving this issue can unlock the value of all that information, including faster contract signings and payments, while also protecting an organization from the risks of ungoverned information. Partnering with a technology leader like Hyland helps our customers save time, cut costs and reduce risk by meeting current and future compliance requirements.” Iron Mountain Workflow Automation™ powered by Hyland solutions can provide the following benefits: • Accounts Payable – Streamlined A/P processing, reduced employee involvement to exception handling, reduced cost per transaction; • Accounts Receivable – Streamlined monthly financial close, improved controls, visibility, tracking and dispute resolution; • Human Resources – Freedom from routine tasks, process visibility with quantitative metrics and audit tracking; • Contracts Management - Faster turnaround, minimised risk of noncompliance penalties and missed opportunities for renegotiation.

“With General Data Protection Regulation (GDPR) approaching, information governance is taking on a whole new meaning, becoming a fundamental business tool intertwined with workflow automation,” said Mick Heys, vice president, European Imaging, Printing & Document Solutions at IDC1. “With the addition of Hyland-powered document workflow solutions, Iron Mountain is in a strong position to offer market-leading document workflow optimisation and information governance under the same umbrella.”

“Hyland’s commitment to our customers extends to our industry partners, which are the very best solution providers in the world,” said John Machonis, director of international sales at Hyland. “Iron Mountain has a long-standing position of demonstrating expertise within each market it serves, and providing outstanding delivery and support. Our partnership will no doubt accelerate customer success for years to come.”

Working with partners like Hyland, Iron Mountain expects to be able to continue delivering solutions designed to improve other paper-based, manually driven processes for organisations of all sizes, creating greater efficiencies for managing information that deliver bottom-line impact. For more information on the Iron Mountain Workflow Automation solution, visit

About Hyland

Hyland is a leading provider of software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 15,700 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit

About Iron Mountain

Iron Mountain Incorporated® (NYSE: IRM) is the global leader in storage and information management services. Trusted by more than 230,000 organizations around the world, Iron Mountain’s real estate network comprises more than 85 million square feet across more than 1,400 facilities in 46 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding, helping organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts. Visit for more information

1IDC Market Note, Iron Mountain Introduces Content Workflow Solutions Powered by Hyland, IDC #EMEA42879917, July 2017.

This was posted in Bdaily's Members' News section by Iron Mountain .

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