MRH Retail secures three-year cost savings deal with water retailer Wave

MRH Retail, the UK’s largest independent petrol station and forecourt retail company, has signed a three-year deal with national water retailer Wave to supply water and wastewater services.

The company owns more than 489 sites in England and Scotland, most of which are branded Esso, BP or Shell.

MRH’s forecourt network also includes 336 Costa Express outlets, 34 Subway or Greggs and two full Costa Barista outlets and 304 Hursts stores.

MRH has reduced its spend on water and wastewater by £23k across it Scottish sites over the past three years thanks to Wave’s range of water-saving services.

The new contract will extend this approach to the whole MRH network, delivering those financial and environmental benefits across all sites.

Robert Swann from MRH explained: “Wave has helped us make significant operational cost savings across our Scottish sites, so the company was the natural choice for consolidating our water and wastewater supply needs across the whole of our network.

“This is the first time we have put all sites in England and Scotland under a single water contract, and we anticipate considerable time-saving and management benefits in addition to the efficient service and competitive pricing we know Wave can deliver.”

Amongst the services included in the new contract is Wave’s Active Water Management, which helps companies to identify unusual water usage patterns or high consumption so that they can act to resolve any issues.

Wholesale query resolution will also be extended to all sites, along with account management and new billing regimes to ensure that MRH can view accurate, real time billing data.

The number of sites included in the contract will grow as MRH continues to add new locations to its network.

Lucy Darch, the CEO of Wave, commented: “For multi-site customers with as many locations as MRH, it is important to know that their chosen water retailer will offer an efficient service, accurate billing and a proactive approach to driving down costs and water consumption.

“We have demonstrated to MRH that we can deliver in all these areas across their Scottish network, and we’re delighted that they have now chosen to trust us with their English sites too.”