Member Article

Systal named as exclusive European distributor of Komodo Wi-Fi monitoring technology

Enterprise IT specialist signs agreement to be sole provider of new end-user measurement tool.

Systal Technology Solutions has been named as the exclusive European distributor of a new Wi-Fi monitoring tool that enables IT engineers to better understand issues being experienced by end-users when connecting to a network.

The enterprise IT specialist will be the sole provider of a Wi-Fi monitoring tool developed by US-based company Komodo Systems.

The technology consists of a small device, known as a Komodo Eye. When connected to an organisation’s Wi-Fi network the Eye simulates an end user by routinely connecting to the network, preforming online activities and reporting back to a dashboard, which can be used by engineers to pro-actively monitor issues before they become a problem for users. This can include problems with rogue Service Set Identifiers (SSIDs) or access points.

The Komodo dashboard also logs all the information and saves it, allowing network operation teams to monitor and produce reports on recent performance.

The technology will be offered by Systal as part of their managed network operations, which includes a 24/7 UK based Network Operations Centre. Systal provides managed network services to a global enterprise customer base.

Gary O’Neill, director at Systal, said: “Investment in new technology is a core part of the managed network services we deliver to a range of enterprise IT customers. Wi-Fi networks are of mission critical importance to the vast majority of businesses now and the information and insight that Komodo’s technology will bring will allow us to immediately understand issues being experienced from a user point of view and respond accordingly. This, coupled with the proactive capabilities of the tool, will allow us to deliver a first-rate Wi-Fi service for our customers.”

Cameron Francis at Komodo Systems said: “Systal has a proven track-record of delivering IT services to large scale organisations. The company’s understanding of Wi-Fi network management is based on an investment in the latest technology and expertise. We believe Systal is the perfect fit to provide businesses with the benefits Komodo Systems delivers.”

This was posted in Bdaily's Members' News section by Systal Technology Solutions .