Elderly home care service for local patients launches today

Edyn.Care has launched a personalised home care service in London, enabling seniors to stay at home with ‘24-hour support’ at hand.

The CQC-regulated company combines tech-enabled solutions with human interaction to provide care tailored to its clients’ needs, helping to build long-term relationships.

The UK population is ageing. By 2040, one in seven are projected to be aged over 75, according to government report, ‘Future of an Ageing Population’.

Therefore, the need for quality care services will increase substantially in the coming years, forcing the sector to modernise processes to meet demand.

Edyn.Care sees the potential for 15.9 million elderly clients and their families to eliminate paperwork and simplify the process using tech-enabled solutions.

Edyn.Care started in 2017 after co-founders Jonny Bottomley and Oliver Ross experienced having to arrange care for a loved one. The offerings available were expensive, had no continuity and supposedly provided poor service.

Jonny Bottomley, co-founder and CEO at Edyn.Care, said: “Mental and physical deterioration increases rapidly when people are put into care homes.

“Not only that, but the whole process puts a strain on the family as the quality of service currently available is poor. My family found it very difficult to find a reliable company to care for my grandmother.

“Her doctor struggled to recommend the right care and it took a long time to get all the information we needed to feel at ease in trusting someone else to look after her.

“With Edyn.Care, we want to change this by providing not only great care but also speeding up the whole process of finding a great carer. All of this while having the possibility of monitoring the care on a day to day basis with the help of smart tech.”

The carers employed by the company go through a comprehensive screening process and background checks. The stringent vetting process includes meeting the team in London.

Using behavioural and skill-based interviews, the top five per cent are selected to then complete a two and a half-day introduction with an in-house trainer.

With each visit, carers update and record information collected via an application and provides wellness scores across six criteria: mood; sleep quality; diet; bowel movement; comfort; and mobility.

Family members are updated in real-time and all the information is stored in a Care Hub available to access anywhere, anytime. The data collected can help foresee health issues to proactively seek treatment.

Care can be arranged within 12 hours, with the company operating in South London.

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