North East software firm makes Sunderland its new HQ home

A company aiming to change the way the housebuilding and construction industry handles customer aftercare, has set up its new headquarters in Sunderland.

Specialists in the housing and construction sector, clixifix has developed a web-based defect and repair platform enabling the whole construction delivery team to collaborate on snagging, reported defects, customer queries and aftercare conversations.

clixifix was borne out of a North East construction firm, Partner Construction in 2012, with just one employee. Since then, the company has grown with many new build developers and construction companies successfully implementing the platform.

James Farrell, co-founder and managing director, said: “We are so excited to have our base in Sunderland, the home of so many exciting new software and tech startups.

“Evolve Business Centre has it all; the location is perfect and its reputation as a place for nurturing innovation grows by the day. I studied in Sunderland and I live in Sunderland, so it’s fantastic to have our HQ in a city which has already given me so much.”

The firm, which employs 10 people and plans to recruit a further five, recently moved into new offices at the Evolve Business Centre at Rainton Bridge.

James added: “We have so many ideas, the challenge we are facing currently is which idea to focus on first! With such a great team, I know we can deliver, it’s a really exciting phase for all of us here at clixifix.”

The goal for the company is to improve communication across the board; team members and sub-contractors receive notifications in real-time.

The platform allows house builders and construction companies to assign defects not only internally but externally to their contractors.

Sunderland City Council’s chief executive, Patrick Melia, concluded: “clixifix has harnessed technology to overcome an issue that has existed for as long as houses have been built and I’d like to welcome such an innovative company to Sunderland.

“Under the experienced stewardship of James and the groundbreaking hard work of his team, the firm is already making waves across the housebuilding industry as its reputation grows and long may that continue.”

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