Member Article

Brandauer boosts IT support to ensure growth

Brandauer, a family-run Birmingham-based presswork and stampings engineering company that can trace its origin back to 1862, has engaged Kidderminster’s OGL Computer as its IT support partner - to ensure continued growth after recently expanding by making its first-ever acquisition.

As part of the company’s growth plans, which include the potential move of IT into the cloud and a target of reaching £10 million turnover by the end of 2020, Brandauer decided to review its IT support provision, and commissioned OGL Computer to review its systems. The IT Solutions company soon identified gaps that its team was able to recommend a suite of technology products and services that would resolve any potential problems, while ensuring Brandauer had better control and lockdown of all data, in order to avoid any downtime.

Brandauer selected OGL Computer, for its cost-effective IT support, including 4-hour on-site response and out of hours support. Quarterly health checks provide Brandauer with IT systems’ maintenance alerts and recommendations to ensure performance is maximised.

Finance Director, Stuart Gregory, explained: “Having the right IT infrastructure in place, to avoid any downtime, is key and we understood that if we wanted to improve as a company, OGL Computer was the right fit for us. The team has delivered their promise and given us additional peace of mind that our systems are operating in a much more secure way and on a budget that suits the size of our business.”

OGL Computer had previously worked with Brandauer for six years before its partnership with the company was ended after Brandauer had installed a new ERP system in 2015. Appreciating the proactive approach OGL Computer had provided was the one needed to ensure growth, Brandauer re-engaged the IT solutions provider to ensure that its data is safe and securely backed up, and all IT queries are answered quickly.

Steve Bennett, Enterprise Solutions Architect at OGL Computer, concluded: “Having been in business for over 40 years, OGL Computer understands that uncompromising customer service and a proactive approach will always be one of the main reasons why businesses return.”

This was posted in Bdaily's Members' News section by OGL Computer .