Image Source: Trainline
Rebecca Wayman

Trainline says 'customers going digital' is major part of £129m revenue figure

Independent rail and coach travel platform Trainline has given an update on its trading performance for the first six months of the financial year 2020.

The results are from March 1 to August 31 2019, prior to its interim results scheduled for release on November 5 this year.

The Trainline’s highlights for this period include group net ticket sales of £1.8bn having increased by 19 per cent year-on-year.

Meanwhile, UK consumer net ticket sales have increased 25 per cent. This is said to reflect an apparently ‘strong’ mobile demand driven by increasing eticket availability and adoption by customers.

Furthermore, international net tickets sales increased by 52 per cent with new customer acquisition continuing to underpin growth. The Trainline’s group revenue came in at £129m, an increase of 29 per cent year-on-year.

Clare Gilmartin, CEO of Trainline, said: “We are pleased with the strong levels of growth we have delivered in the first half of the year.

“Our performance is underpinned by the long-term shift of customers from offline to online, the successful rollout of eticketing and our continued focus on making rail and coach travel easier for customers worldwide.

“As most rail and coach tickets continue to be sold offline, and as customers and governments commit to championing more environmental modes of travel, we see significant growth opportunities for Trainline over the long term.

“We are delighted our IPO in June was received so positively and are focused on delivering the strategy we set out, as evidenced by our performance in the first half.”

Furthermore, UK consumer revenue grew by 34 per cent, driven by more ‘strong’ net ticket sales growth and revenue optimisation. International revenue increased by a major 99 per cent.

Overall, the Trainline expects UK consumer revenue growth to be lower in the second half mainly due to the annualisation of new revenue streams that launched during the second half of FY19.

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