Gateshead tech firm partners with Sunderland's Hays Travel to boost communications

Tech firm Advantex Network Solutions has partnered with Hays Travel to improve communications and technology at its new Sunderland city-centre headquarters.

The move will see the Gateshead technology specialist provide a new communication and telephony system that will interconnect over 500 members of staff from its Gilbridge House head office in Sunderland city centre.

Hays Travel has over 180 retail stores, which are supported by 240 home workers. The company has recently acquired 555 new stores nationwide.

Head of marketing, digital and telesales at Hays Travel, John Milburn said: “The partnership with Advantex has been fantastic.

“Not only have they allowed us to seamlessly integrate and migrate communications across the business into one solution and place, but they’ve done that without out any downtime or disruption, allowing us to focus on our day-to-day operations.”

The work, which is ongoing, utilises a Mitel MiCloud Flex solution.

Advantex’s business development manager, Scott Duncan added: “Everyone in the North East has heard of Hays Travel, and soon, following the recent acquisition of 555 new nationwide stores from Thomas Cook, so will the rest of the country - so for us to call them a client, that’s something we are extremely proud of.

“The partnership has already allowed us to consult, design and implement state-of-the-art solutions at their new Gilbridge HQ, so we’re all very excited to help grow the business over the coming years too.”

Advantex’s partnership with Hays Travel is one of many recent wins for the firm, which is a Cisco Premier, Microsoft, and Mitel Silver-accredited partner.

Advantex works with brands including Rockliffe Hall Hotel, Newcastle International Airport, McDonald’s, Hitachi Rail Europe and END Clothing.