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Gas Angel Heating

Member Article

Re-location for North East boiler experts Gas Angel after 200% business increase

Following a devastating crash in activity at the start of the pandemic, North East boiler and central heating company, Gas Angel Heating, has fast-tracked its recovery and is now moving to new premises in Gosforth, Newcastle.

The family-run business has enjoyed an exponential month on month boiler cover subscriber growth rate resulting in a massive 216% increase from August to September alone.

The company, which is run by husband and wife team, David and Amy Mooney, was forced to furlough staff in the Spring. However, since then, following the successful launch of a new boiler cover subscription product, Gas Angel were able to reinstate their colleagues, and have in fact added to both their customer service and engineering teams in response to increased customer demand.

Amy Mooney, Managing Director, said: “It’s been a tough time for everyone and we were certainly not immune to the fall in business activity when the UK went into its first nationwide lockdown. We were also saddened at the news that we were unable to offer furlough to our new employee, Natasha, due to her having not worked with us for long enough.

“However, we used the time that we had available to fast track the launch of our new boiler cover subscription product, Gas Angel Cover, which is designed to not only take the pain and expense out of boiler breakdowns but to proactively contribute to removing boiler CO2 from the atmosphere through an international tree-planting initiative.

“Since then, as our customer base has grown, we were delighted to be able to offer Natasha her job back and are recruiting again for an apprentice engineer. It is very much business as usual for us now as we head into our busy winter season and, despite the second lockdown, we are thankfully now already prepared for Covid-safe working and our business development work during lockdown one is really paying off. This growth has prompted the move to new premises, which is something we really didn’t anticipate back in the spring.”

The new premises in Gosforth will accommodate Gas Angel’s current customer service and admin team, as well as a growing sales and marketing team. Amy said: “Gosforth is perfect for us in terms of transport links for staff and it has easy access to the A1 – which is ideal for moving around the North East from our base with ease. It also gives us room to grow, with modern meeting rooms, great parking and loading bays. The move really does mark a positive shift in direction, allowing us to look ahead and grow with confidence.”

This was posted in Bdaily's Members' News section by Gas Angel Heating .

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