Smart Manufacturing Solutions


SMS to offer innovative award-winning support to the North East Manufacturing sector

Bdaily recently spoke to Smart Manufacturing Solutions who are a new innovative quality solutions company to the manufacturing sector

What does your organisation do?

Smart Manufacturing Solutions offers world-class manufacturing support services to the automotive, locomotive and aerospace sectors. This can be in the form of product design and development; new model launches to post build and aftersales support. We offer component quality inspection and rectification management solutions that deal with any emerging issues that require the control of non-conforming material flow out. This can be carried out onsite, offsite or at our component rectification facility.

We offer a fully managed service where SMS can comprehensively run critical parts of your quality operations or projects, enabling you to focus on your core business activities. These services utilise lean principles to support all business KPI’s effectively. The managed service incorporates our market-leading data gathering application that supports root cause analysis, problem resolution, and performance metrics data capture. SMS can also support with specialist resource and recruitment of skilled and unskilled headcount shortfalls across all critical areas of the manufacturing organisation.

What key challenges has your company recently faced?

We recently had a request for support from one of our tier 1 customers in the Czech Republic who could not meet customer demands due to productivity inefficiencies and headcount restraints. SMS were due to support the customer with a fully managed service headcount influx and problem resolution support. Due to the new December Covid-19 restrictions unfortunately we couldn’t support this request under the new government guidelines.

What is your biggest achievement over the past 12 months?

As a newly formed company, we have only been operating for the last 3 months, we have gone from concept to development of the operating systems achieving accreditation in ISO 9001/45001/14001. Developed and created our company app to be a pivotal tool for our customers and got our website released and live.

What is your most important focus for the year, and what do you hope to achieve?

The passion and drive to be seen as the market-leading manufacturing support provider to the sector by offering strategic and innovative solutions to meet global quality challenges.

What excites you most about your industry and business?

The pace of the manufacturing environment and how every day can offer a new problem that needs resolving and preventing reoccurrence.

What do you wish you’d known when starting out?

As we are only newly formed, we are sure that there will be many obstacles that we will face that are unforeseen, but these experiences will ensure that we evolve from them. We see that a problem is a new learning experience for our growth.

What will be the “next big thing“ in your industry, and how do you plan to handle it?

The introduction of electrification into the automotive and locomotive sectors is a significant step forward. This is why we have already started training our electrical rectification teams in EV Live working.

Also, the 0 emissions target that all companies must be working towards. As we have had the opportunity to develop our operating systems from scratch, we have utilised this chance whilst still complying with industry standards to have paperless operating documents.


This was posted in Bdaily's Members' News section by Smart Manufacturing Solutions .

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