Member Article

New premises enable tech retailer to provide superior customer experience

When it comes to buying new IT or home technology equipment, shopping in-store rather than online can often be the only way to get the expert advice and customer service we really need.

@retail has successfully concluded the letting of high street premises at a popular coastal town in North Tyneside to a growing tech retailer who understands this concept perfectly.

Canny Clever IT Services Centres has signed a 10-year lease on a well-presented property at Park View in Whitley Bay, a shopping destination popular with local independent retailers as well as larger high street names.

The 2,700 sq.ft unit will showcase a range of computing products as well as the latest in smart home technology. A fitted IT Service Centre will also diagnose and repair customer equipment.

A dedicated training suite for customers is another key benefit, particularly for those who appreciate one to one expert guidance and want to get the most from their IT equipment. Canny IT see this as a community driven resource which will respond to local residents’ IT training needs.

Ian Angus, director at @retail, said; “From the first inspection it was clear that the premises could suitably accommodate the vision that Ken Mosley of Canny Clever had in mind. It’s always great to see retailers innovating to find new ways to serve their customers’ needs.”

The new store will have a ‘soft-launch’ on 12th April when national lock-down ends, with a planned full launch in late May, once all restrictions have lifted and the full fit-out has completed.

Ken Mosley, Canny Clever IT Service Centres, said “This is a fantastic opportunity for us, and other local businesses around us. We are looking forward to being part of the Park View and wider Whitley Bay communities. The speed at which we were able to move into this property was only matched by the enthusiasm of our new landlord and our own team! It promises to be a great start to COVID restrictions being lifted.”

Ian Angus added; “It’s great to see this unit which occupies a prominent corner position within Whitley Bay brought back into use and is without doubt one of the fastest transactions I’ve had the pleasure to be associated with. Best wishes to Canny Clever with their new venture.”

This was posted in Bdaily's Members' News section by Four Walls PR .