Doncaster bathroom retailer launches UK’s first bespoke design and installation service

Doncaster-headquartered bathroom retailer Victoria Plum has launched a new design and installation service, a first for a UK online bathroom retailer.

The service has been introduced to provide a bespoke option for customers who seek to create a bathroom that is specifically tailored to their needs.

The design and installation service sees customers receive a free online design consultation, after which Victoria Plum’s in-house team create a unique bathroom solution that fits the required space.

If the customer chooses to go ahead with the service, a Victoria Plum project coordinator is appointed. They then manage the installation of the bathroom working in partnership with a network of approved installers and plumbers.

Victoria Plum business development director, Jim Barnard, said: “We are hugely excited to have launched our new design and installation service, which we believe to be the first of its kind by a UK online bathroom retailer.

“We have invested heavily in setting up the people, processes and technologies needed to make this a success and it is already proving extremely popular as we begin rolling it out across the UK.

“The service differentiates us within the markets we serve, enabling us to provide an added value service proposition alongside our excellent product range. It forms a key part of our ambitious growth plans and fits perfectly with our mission to become the most differentiated, most trusted and most respected bathroom provider.”

The company is currently in the process of expanding its network of approved installers and plumbers to help deliver the service. Victoria Plum is already able to provide national coverage for its design and installation service but is anticipating a significant increase in sales volumes over the coming months.