London-based investment firm acquires tech BPO

London-based investment firm RDCP Group has announced that it has acquired Manchester-based tech BPO, Intelling, from NVM Private Equity.

RDCP has acquired a 67.4 per cent stake in Manchester-based Intelling. NVM first backed Intelling in 2017 when the company was delivering business process outsourcing and communications services to a range of clients, including a contract with O2.

Intelling currently employs a staff of over 1,000 and operates multiple sites internationally. In addition to its relationship with O2, the company also works with Vodafone, TalkTalk, and Experian. The company announced that it has, thus far, seen turnover of over £40m.

This latest deal is RDCP’s seventh acquisition in the last 18 months, following its purchase of Chilango, Ancient House Printing Group and multiple acquisitions for RDCP Infrastructure. RDCP now controls $350 million of investments across multiple sectors in the UK.

Sameer Rizvi, Founder & CEO of RDCP Group, said of the acquisition: “Six months in the making, this is our largest acquisition to-date and a major milestone for RDCP Group.

“Iryna and I look forward to working closely with Phil, Craig, Steve and Glenn on executing their business plan of making Intelling a £65 million turnover and £11m EBITDA business by 2024.”

Founder & CEO Phil Morgan of Intelling, said the partnership “will support Intelling’s ambition to increase our client base and improve the accessibility of our services by providing innovative, affordable and technically advanced BPO services to businesses across the UK and extend our international presence even further.

“What really appealed to me was RDCP’s approach to long-term investments. Partnering with Sameer and Iryna provides us with the right platform to continue building an even more successful business.”

Karl Cockwill, portfolio director at NVM said: “The Intelling team has delivered exceptional growth over the last few years, and we are delighted to have been part of that journey providing NVM’s investors with a 4.0x return on their investment.

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