Member Article

LCP welcomes veterinary group to The Pensnett Estate

An independent, family-owned veterinary group that launched in the UK last year, has launched a state-of-the-art practice at The Pensnett Estate in Kingswinford, as part of a £330,000 investment that has initially created six jobs in the town.

Harrison Family Vets has opened its doors at Gatehouse Retail Park after signing a 15-year lease with LCP, which owns and manages the industrial estate.

The practice features innovative waiting area features bespoke pods, which are all spaced at least two metres apart, plus four high-tech consulting rooms, an on-site laboratory, full x-ray suite, operating theatre and ultrasonography. The practice has separate dog and cat wards that have been designed with mood lighting, aromas, and music to create a calming atmosphere.

David Charlton, LCP asset manager, said: “We have invested significantly in our improvements to The Pensnett Estate over recent months and look forward to welcoming Harrison Family Vets to our new, prominently located Gatehouse retail parade we developed. It joins Papa Johns, which occupies the neighbouring unit.”

Tim Harrison, managing director at Harrison Family Vets, said: “With a pioneering practice, and as the only independent, family run veterinary business in the area, our proposition and ethos will really stand out. We’re striving to push the boundaries of pet care, customer service and employee wellbeing, in an environment that is a long way from a traditional veterinary practice.

“There are very few practices of this standard in the UK and there’s no doubt that our innovations will translate into the quality of care that our clients and their pets receive. We also offer a customer experience that’s more akin to an Apple store. We don’t have a reception desk, so our front of house team can interact with our clients and their pets more easily and crucially, only pet owners can join our team, because you can’t fully understand our culture unless a pet is an integral member of your family.

“This area is densely populated and full of pet lovers and every other local practice is owned by a large corporate company, which made it the ideal location for our second practice. We’ve already been inundated with enquiries and we’re looking forward to meeting many more pet owners and their furry friends over the coming weeks and months.”

The Kingswinford practice will be headed up by Rosie Levene-Barry, who brings more than 15 years’ experience to the role. Most recently she worked for a Wolverhampton practice and has appeared in an ITV documentary about her innovative corrective surgery on a litter of Labradors that were born with cleft palates. In 2012, she co-founded pet rescue charity Raven’s Rescue UK.

This latest opening is the second practice for Harrison Family Vets, after it launched in Woodley, near Reading, last summer. A third site will open in the North West later this year.

This was posted in Bdaily's Members' News section by Charlotte Smith .