Branch manager at Bishop Auckland, Vita Staples in front of the newly refurbished branch.
Matthew Neville

Newcastle Building Society reopens “fully modernised” Bishop Auckland branch

After a significant investment, Newcastle Building Society has reopened its newly refurbished branch in the heart of Bishop Auckland.

The branch, at 15 Newgate Street, has been “fully modernised” to provide customers with a brighter and more comfortable experience, with better access to services, information, and advice. It also features “greatly improved facilities” for customers to discuss all aspects of personal financial planning.

A dedicated community space forms part of the new design which is available for local people and community groups to book and use free of charge for events and activities, subject to Covid guidelines.

Investment into the Bishop Auckland branch is part of the Society’s commitment to maintaining access to face-to-face financial services in local communities.

After a Covid-enforced pause, the Society has restarted its multi-million pound branch investment programme, recently opening a newly refurbished branch in West Denton and revealing plans for a brand new community partnership branch in Tynemouth.

Vita Staples, Bishop Auckland branch manager at Newcastle Building Society, said: “We’re all so pleased to start 2022 by opening the doors of our newly refurbished branch. A lot of work has gone into the space, it’s looking amazing, and I’m sure customers will enjoy coming to see us again.

“I’m really excited about the new community space which is such a nice addition to the branch and helps us celebrate the reopening with the wider community as well as our members.”

Stuart Miller, chief customer officer at Newcastle Building Society, added: “There are ambitious plans for Bishop Auckland and especially since the town secured significant funding from the government’s Future High Streets Fund, it has the potential to create a really positive future.

“After putting a pause on our branch investment programme because of the pandemic it’s great to cement our commitment to the town and we’re looking forward to welcoming new customers and seeing some familiar faces again.”

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