This week’s North East appointments

This week’s round up of North East appointments includes Sanderson Arcade, Muckle LLP, and Newcastle Strategic Solutions. Read on to find out more.

Kaitlin Hattle - Sanderson Arcade

Following a record-breaking Christmas, Sanderson Arcade has appointed a new assistant centre manager to support its growing team.

The popular Morpeth shopping destination has appointed 28-year-old Kaitlin Hattle (pictured above with Lottie Thompson), after the centre recorded its highest footfall since pre-pandemic, with over 70,000 visitors in just one week during the festive period.

Thanks to her extensive background in customer service and social media marketing, Kaitlin will assist in driving further footfall back to the centre, alongside helping to deliver the Arcade’s busy diary of events - including the Morpeth Food and Drink Festival which takes place this October.

Kaitlin said: “I’m really looking forward to a new challenge. The retailers at Sanderson Arcade have been incredibly welcoming and I can’t wait to begin working on our plans for 2022.”

Lottie Thompson, centre manager at Sanderson Arcade, added: “We are delighted to be welcoming Kaitlin to the team here in Morpeth and I’m super excited for everything the Arcade and the town has planned for 2022.

“This year our visitors can expect more markets celebrating our region’s independent traders, the return of our jam-packed Food and Drink Festival and also our dog-themed event, Sanderson Barkade, designed to honour all of our furry friends and their owners.”

Matthew Brady - Muckle LLP

North East law firm Muckle LLP has strengthened its disputes resolution team to meet the growing need for its services. Matthew Brady (pictured above with Susan Howe), from County Durham, has joined Muckle from Northumberland Country Council, where he provided in-house advice in relation to contractual and procurement matters.

He said: “I am thrilled to have joined Muckle LLP’s top ranked dispute resolution team at an exciting team for the team. Being born and raised in the North East, I am keen to support and assist all companies and individuals within the region in relation to any dispute matter they have.

“What attracted me to Muckle was its reputation as a firm that is not only successful within the North East and wider region, but one that looks after its staff and clients and nurtures from within. The departments within Muckle are integrated and work hand in hand, and I really value the team approach.”

Matthew’s expertise lies within all manner of contract disputes, from small value to larger high court disputes. Breach of contract claims, restrictive covenant claims, intellectual property and shareholder disputes are also areas on which he has advised.

Susan Howe, partner and head of the Dispute Resolution team, added: “Matthew is a fantastic asset to our team and has seamlessly settled into the firm. His background in the public sector really adds value to our team.

“We look for people that can bring specialisms when hiring and for Matthew, this is his wide network of contacts within the North East, and we look forward to seeing him grow within the firm.”

Catherine Lindsay - Newcastle Strategic Solutions

Catherine Lindsay has been appointed as operations director at Newcastle Strategic Solutions, the technology subsidiary of Newcastle Building Society, and the UK’s leading savings management platform.

Catherine has a wealth of experience in senior operations management and customer service gained predominantly from financial service. Catherine joins the team from Hitachi Capital, where she led the customer experience and operations function.

Based in her home county of North Yorkshire, Catherine is a passionate advocate of the customer service sector, an active member of the Contact Centre Management Association, and was recently on the judging panel for the UK National Contact Centre Awards.

Through continued investment in its Solutions business, Newcastle Building Society plays a key role in the region developing technology skills, providing career growth opportunities, and contributing to the North East’s significant reputation in the digital sector.

Catherine said: “It’s a really exciting time to be joining Newcastle Strategic Solutions and I’m thrilled to become part of a fantastic team. Our focus is to shape our Operations team to be truly scalable for our ambitious growth plans, delivering efficient service for clients to match their needs and outstanding experiences for customers.”

Phil Grand, managing director at Newcastle Strategic Solutions, added: “We’re thrilled to welcome Catherine to Newcastle Strategic Solutions, and I wish her every success in her new role. She brings significant leadership and experience to the senior team which will be vital as we deliver on our long term growth ambitions, so it’s fantastic to have her on board.”

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