New SME-focused digital agency hails "super-fast" support from North East BIC

A North East entrepreneur has hailed a “super-fast’’ business support programme after his newly founded digital agency hit the ground running.

Christopher Marshall launched his new business, Cosmo Digital Solutions, in March after a decade of experience in web development. The company offers a range of services including web hosting, web development, data migrations, consultations, training, search engine optimisation and technical support.

Having seen first-hand the pitfalls that many organisations face when it comes to online security, Christopher was keen to set up a company that could help small and medium sized businesses access the “high quality of support” usually exclusive to larger businesses.

Christopher commented: “One of my main focuses is on the security of websites and how important that is in the modern age. This is particularly prevalent post-covid with more and more businesses operating purely online.

“Throughout the journey I’ve realised that there are so many Content Management Systems (CMS’) out there and so many platforms that are incredibly vulnerable because the code is poorly developed and the security is very weak making them insecure, as far up as global brands.

“I’ve been in the industry, I’ve seen everything that shouldn’t be happening but is and I decided to do something different and set up my own business and go in my own direction, ensuring that things are always done properly.”

And Christopher has plans to grow the business to allow more organisations to benefit from his company’s expert knowledge. He said: “I want to scale the business to a size where we’re seen as the trusted authority for the services we provide.

“I would like to get to a point where we have dedicated experts in every field and we’re seen as a credible voice in the industry, as there’s such a lack of access to technical skills and knowledge.

Christopher started the business with support from the North East BIC, including attending start-up workshops and working with experienced business adviser, Ron Anderson.

Christopher added: “I would say anyone thinking about approaching the BIC for support should go for it because there’s nothing to lose and they can only gain. It’s amazing how far you can go in a short space of time when you have the right support.

“I’ve only been trading for a few months but I’m light years ahead of where I would have been without that support.”

By Matthew Neville – Correspondent, Bdaily

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