Sustainable last mile logistics specialist expands services across three UK regions

Last mile logistics specialist, Stuart, has announced an expansion of its Hub to Home service to three new regions across the UK.

Previously covering London & the M25 only, operations will now be scaled to Birmingham, Manchester and Leeds as consumer demand for “fast, precise and sustainable” delivery options continues to grow at pace.

Stuart’s Hub to Home model consists of a final mile delivery offering including same day and next day services via a fleet of 100 per cent electric vehicles. Customers are able to select a three hour delivery slot, in the morning, afternoon and evening, with a one hour window provided upon dispatch.

The expansion comes at a time when “convenience and predictability are more important than ever” in maintaining customer loyalty, and convenience is different for every consumer.

A recent study revealed that 62 per cent of consumers expect next-day delivery when ordering online and 55 per cent want two-hour time slots (up from 44 per cent in 2020) with expectation for same day delivery services increasing consistently each year.

Scaling the operations to new cities will enable Stuart to provide services to a larger geographical area to meet growing demand for fast and precise delivery services, whilst continuing to champion sustainability in every service Stuart provides.

The new Hubs will repurpose underutilised properties in urban areas, creating cost effective, flexible spaces that are aligned to Stuart’s sustainability values. Stuart, who partners with global ecommerce leader Metapack, will also be presenting at this year’s Metapack event, The Delivery Conference 2023.

Marcus Hurd, director of Stuart’s Hub to Home operations, commented: “This is a very exciting time for Stuart. Our retail proposition focuses on minimising touches from retailer distribution centres or stores, delivering parcels to consumers via 100 per cent electric vehicles, a one hour customer promise and built in tracking and visibility.

“Being able to bring this proposition to life across three other major cities in the UK, outside of London, is a huge milestone and repurposing underutilised properties in urban areas as our operating centres really aligns with our sustainable values. I’m looking forward to seeing the impact of our expansion throughout 2023.”

By Matthew Neville – Senior Correspondent, Bdaily

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