Member Article

Belmont Healthcare Home Care Service is Rated Good

The Care Quality Commission (CQC) has rated Belmont Homecare Services as ‘Good’ during a recent inspection where staff spoke highly of the support, they received which helped them to do their jobs well.

Rated good in all five categories of Safe, Well led, Effective, Caring, and Responsive the CQC found the service culture to be positive with everyone working to provide good care.

The inspector specifically said: “People and their relatives were overwhelmingly positive about the care provided. They liked that they saw the same staff on a regular basis for continuity and that care calls were on time and not rushed. They said the care provided was personalised to their needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.”

Sam Anderson, Manager at Belmont @ Home says: “Amazing result! We are so pleased to have achieved this and for the CQC inspector to learn and recognise that we do indeed offer a positive service.”

Unlike a traditional home care service; the Belmont at Home service offers a more bespoke and tailored service to meet the needs and requirements of the customer. From personal care, organisation of social activities, attending to daily admin, housekeeping and preparing meals, or acting as chaperone to appointments, the service is as focused as the customer wants it to be. The main benefit of the service are the skills and knowledge derived from its specialist elderly and dementia care homes, which means Belmont at Home is able to offer specialised support to people living with Dementia, Parkinson’s or cancer, as well as those requiring care after a hospital admission.

Unlike other home care services across the UK, Belmont at Home care services are not rushed. Every individual benefits from the care team’s time, attention, and care. No rushed visits, no clock watching, just time for dedicated personal service. Call 0121 295 8905 Midlands and start your tailored home care journey.

This was posted in Bdaily's Members' News section by Belmont Healthcare Group 1 .